Privacy policy.
This privacy policy sets out how Eco-stitch uses and protects any information that you give Eco-stitch when you use this website.
Eco-stitch is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
This policy is effective from 25/05/2018 and is in line with the new European General Data Protection Regulation (GDPR) .
When you place an order, you must provide us with certain information, such as:
When you contact us using the contact form on the contact page, we also collect your name, email address and IP address. This information stays on our website until it is deleted. We will delete messages and accompanying information 6 months after they arrive.
We are committed to ensuring that your information is secure.
We will only use this information to fulfil your order. We engage certain trusted third parties to provide services in order to fulfil your order, such as Royal Mail and other delivery companies. We will share your personal information (name, address, and sometimes phone number in the case of carriers) with these third parties, but only to the extent necessary to perform these services.
We may also need to use your personal information in order to settle a dispute or provide customer service. For example, we may need to contact you if there is a delay in posting or a problem with your order.
We will not sell your information to third parties
We will not share your information with third parties for marketing purposes
Unlike many other on-line shops, we do not send out direct marketing emails or newsletters about new products etc. based on mailing lists.
If in future we decide to keep a mailing list and use it for direct marketing purposes, we would only do this after seeking your affirmative consent.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, or to resolve disputes.
We generally keep your data for the following time period: 4 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
How to Contact Us.
For purposes of EU data protection law, I, Diane Malinowski, am the data controller of your personal information. If you have any questions or concerns, you may contact me at [email protected]
How we use cookies.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Eco-stitch is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
This policy is effective from 25/05/2018 and is in line with the new European General Data Protection Regulation (GDPR) .
When you place an order, you must provide us with certain information, such as:
- name (and title)
- contact information including email address
- demographic information such as address and postcode
- payment information
- details of the product that you're ordering.
- You may also choose to provide us with additional personal information (for a custom order of yarn, for example), if you contact us directly.
When you contact us using the contact form on the contact page, we also collect your name, email address and IP address. This information stays on our website until it is deleted. We will delete messages and accompanying information 6 months after they arrive.
We are committed to ensuring that your information is secure.
We will only use this information to fulfil your order. We engage certain trusted third parties to provide services in order to fulfil your order, such as Royal Mail and other delivery companies. We will share your personal information (name, address, and sometimes phone number in the case of carriers) with these third parties, but only to the extent necessary to perform these services.
We may also need to use your personal information in order to settle a dispute or provide customer service. For example, we may need to contact you if there is a delay in posting or a problem with your order.
We will not sell your information to third parties
We will not share your information with third parties for marketing purposes
Unlike many other on-line shops, we do not send out direct marketing emails or newsletters about new products etc. based on mailing lists.
If in future we decide to keep a mailing list and use it for direct marketing purposes, we would only do this after seeking your affirmative consent.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, or to resolve disputes.
We generally keep your data for the following time period: 4 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Except for exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
How to Contact Us.
For purposes of EU data protection law, I, Diane Malinowski, am the data controller of your personal information. If you have any questions or concerns, you may contact me at [email protected]
How we use cookies.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.